Motor and Driver

How to choose a good CO2 Nonmetal Marking Machine ?
 

   If you plan to choose the cheapest rf co2 laser marking machine ,maybe the quality can't    be guaranteed. The quality is the most important factors should be considered first    
   before choosing a rf co2 laser marking machine . 
 

    Good after-sales service represent the image of a company. After you using the rf co2    
    laser marking machine and meetting any problem, a good after-sales can solve it    
    effectively and protect the consumers' right.
 

   Cos of different time zone, the communication with the seller is a big problem. So the    
   effectively contact information and serve is very useful. Our company can provide 24th    
   service, we could also go to your country to solve problem if necessary.
 

    If you want to make sure whether this CO2 Nonmetal Marking Machine suitable for your material, please tell me:
 

   Different types laser mark machine apply to different material.
 

2.What's the max size of your material?(Length *width* thickness)
 

   Once you tell me this information of your material, then I'll recommend you the most suitable machine and the best price for you. And we can also customize one for you or send you a solution.
 

FAQ
 
Question 1: I want to buy this machine,what suggestion can you give?

Answer: Please tell me:what material do you process? What's the size of your material?(Better show me your product picture)
 
Question 2: What's the delivery cost & time?

Answer: Please tell me your sea port name,i check shipping cost. After production,we'll deliver ASAP. 
 
Question 3: Have you exported to our country?

Answer: We have been in this field for 11 years,we have CE,CO,ISO,FDA certificates,have exported to Europe,South America,Arab,Asia,Russia,Spain,Australia and many more countries.
 
Question 4:  This is the first time I use this kind of machine, is it easy to operate?

1) User manual, CD with video will along with machine for training you how to install, how to use, and how to maintains, 
2) Moreover, Skype, Team viewer online service is available for you, 
3) Free training will offer you on our factory, Engineer is available to offer international service!
4) Local agent service available is extending all over the world!

If there is still have any question, please contact us by e-mail / skype/ phone /trademanager online service at any time.
 
Question 5: If machine have any problem after I receive it, how can I do ?

Free parts send to you in machine warranty period if machine have any problem. 
If the parts less than 0.5KG, we pay the postage. 
If it exceeds 0.5KG, you need to pay the postage.
 
Question6: How can I become a Agent ? 

Agent all over the world is wanted, welcome to visit our factory to know more of each other for start our long term cooperation!
 

 
Training to Customer:
 
1).We will supply with the machine operation manual in English version
    For :installation and operation, including introduction for the composing
    of equipment, working principle of equipment, common knowledge
    of computer, controlling principle of electric devices, daily maintenance     
    measures of equipment. Personal demonstration for installation and adjusting
    of equipment, operation of equipment, programming of computer.
 
2). User can dispatch representatives to our factory for 2-3days for training. We
     are responsible for training them free of charge. While all the charges
     Including travelling charge and accommodation will be afford by the user.
 
About payment
We accept TT or Western Union. Paypal.
Before you pay,we will make Proforma Invoice for you.all items will listed on there.

About shipment 
by sea or by air for your optional.
 
About delivery time:
As the manufacturer ,we pay more attention to the quality .So the machine will be tested well then send it to you.The delivery time is about 7-10 working days .because we must ensure all things are ready,then can send the machine to you.
 
Our Package Advantage:
1.Our wooden case is after fumigation treatment.Needn't timber inspection,saving shipping time.
2.All the spare parts of the machine were covered by some soft materials,mainly using pearl wool.
Avoiding all damages that could happen in the delivery process.Then we'll covered plastic wrap out it tightly,make sure intact of the covered soft materials,also avoiding Waterproof and rust proof.
3.The outmost is wooden case with fixed formwork.
4.The bottom of the wooden case has firm iron jack,convenient to Handling and transport.
 
Warranty and after-sale service:
 
1.12 months guarantee for whole machine free of charge
 
2.7*24 hours technical support by e-mail
 
3.Calling or door-to-door service,professional training to your workers
 
4.Use friendly English software, user manual and detailed Videos/CD
 
5.Priority to become our agent in your city,we offer you our factory price